Effective Date: January 2026
This Cookie Policy explains how Europadesk GmbH ("Europadesk", "we" or "us") uses cookies and similar technologies on the website www.europadesk.com. It is intended to comply with the requirements of the Swiss Federal Act on Data Protection (FADP), the EU General Data Protection Regulation (GDPR) and the EU ePrivacy Directive.
This policy should be read together with our Privacy Policy, which explains how we process personal data in connection with our international trade services.
The controller responsible for the use of cookies and related processing of personal data on this website is:
Europadesk GmbH
Hoeh 59
3615 Heimenschwand
Switzerland
Email: privacy@europadesk.com
Cookies are small text files that are stored on your device when you visit a website. They allow the website to recognise your device, remember your actions and preferences (such as language) over a period of time, and support security, functionality and performance.
Similar technologies (such as pixels, tags or local storage) may also be used for similar purposes. For simplicity, all such technologies are referred to as "cookies" in this policy.
We use the following categories of cookies on our website:
4.1 Strictly Necessary Cookies
These cookies are essential for the website to function correctly. They enable core functions such as page navigation, access to secure areas, basic security and load balancing. The website cannot function properly without these cookies.
4.2 Preference / Functional Cookies
These cookies allow the website to remember information that changes the way the site behaves or looks, for example your selected language or region. They are intended to provide a more convenient and personalised user experience.
4.3 Analytics / Performance Cookies
These cookies help us understand how visitors use our website by collecting information such as which pages are visited most frequently, how users navigate between pages and whether they encounter error messages. The information is usually aggregated. We use it to improve the content, structure and performance of the website.
4.4 Third-Party Cookies
Our website may integrate services provided by third parties, for example mapping services, security tools, email or form providers and basic analytics or performance tools. These third parties may set their own cookies and carry out independent processing for which they are responsible under data protection law.
For example, we may use mapping services to display the location of our offices, or embedded tools to facilitate secure communication through contact forms.
The legal basis for the use of cookies depends on their category:
• Strictly necessary cookies are used on the basis of our legitimate interest in providing a secure, functional website and enabling
core services requested by users.
• Preference and analytics cookies are used on the basis of your consent, where this is required by the GDPR and ePrivacy rules,
in particular for visitors from the EU/EEA.
• Where consent is required, we will only place or read non-essential cookies after you have provided your consent through the banner or
cookie settings interface, where available.
The specific cookies used on this website may change over time as we adapt our tools and services. In general, we use cookies for the following purposes:
• To remember your language or other user preferences.
• To maintain the technical operation and security of the website.
• To perform basic, non-intrusive usage and performance analysis.
• To integrate third-party services such as maps or security tools where needed for our services.
Where cookies or similar technologies involve the processing of personal data, this processing is carried out in accordance with our Privacy Policy and the principles of data minimisation, purpose limitation and storage limitation.
Some cookies are "session cookies", which are deleted automatically when you close your browser. Others are "persistent cookies", which remain stored on your device until they expire or you delete them manually.
We aim to set reasonable retention periods for cookies. Where we use persistent cookies, they are kept only for as long as necessary to fulfil their purposes and are then removed or updated.
You can manage cookies in your browser settings and, where available, through the cookie banner or settings tool on our website.
Most browsers allow you to:
• Block all cookies.
• Block only third-party cookies.
• Delete cookies already stored on your device.
• Receive a warning before a cookie is stored.
Please note that if you block or delete strictly necessary cookies, some parts of the website may not function properly or may become inaccessible.
Our website may use third-party tools, such as:
• Mapping services to display the location of our offices.
• Security and performance tools to protect the website and its users.
• Email or form services to support secure communication and inquiry handling.
• Basic analytics solutions to improve our website and services.
These third-party providers are responsible for their own data protection and cookie practices. For more information, we recommend that you consult the privacy and cookie policies of the respective providers.
Where cookies result in the processing of personal data, such processing is carried out in line with our Privacy Policy, the Swiss FADP and the GDPR, where applicable.
Depending on your location and the applicable law, you may have the right to request access to your personal data, to rectify or erase it, to restrict or object to its processing, and to withdraw your consent at any time with future effect. Further details are provided in our Privacy Policy.
We may update this Cookie Policy from time to time, for example to reflect changes in legal requirements, technical developments or the cookies we use. The latest version is always available on this page. The date at the top indicates the most recent revision.
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